The problem is that to do - 1 - needs to plug the disk into a computer and if the disk is infected to risk infecting the computer if it isn't already! To deal with your problem there are three different things to tackle:ġ - To detect and remove from the Passport disk and/or from the computer a seriously bad malware of the kind that can stop your computer from working.Ģ - To check the PC itself for malware and infections especially if you have been using it without any effective antivirus program.ģ - To install good antivirus protection for the future.īut in a sense there is one thing to do first and that is to find out whether the message you have that the Passport disk needs formatting is the result of an infection or is in fact a technical message that reflects something else. Does it have an Antivirus program installed and if so what brand and how recently was it updated? Please tell us about your computer - the make and model and what version of Windows you have installed. SO which antivirus is best in this situationįrom which I take it you do not have any Antivirus Program installed at all, except maybe what comes with Windows itself on your computer? This was just the Passport disk unit that you took to the market not the whole computer? One day i went to market and installed ps3 games from the shopkeeper desktop If it is plugged in then unplug it NOW since it could - and probably has - infected your computer. That's a portable external hard drive - not internal to your computer which so far as you know is working OK? Just making sure since so far as I know "Passport" is only used on the portable drives.įirst thing - don't plug that external drive into your computer and try to access it. I have a hard disk of WD my passport size
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